Shipping policy

Welcome to Beckett Vale – Your Premier Fashion Destination

Fast, Secure & Reliable Shipping

At Beckett Vale, we know how important timely delivery is. Orders may be delivered by established international or local carriers selected according to the destination and fulfillment route.
While we strive for a seamless experience, occasional delays may occur due to external factors beyond our control.

Track Your Order with Ease

Want to know where your order is? Use the tracking link in your shipping confirmation email for the latest available updates. You’ll also receive timely email notifications with tracking information and inventory status. Need support? Reach out to us at support@beckettvale.com — our team will respond as soon as reasonably possible.

Stay Connected with Mobile

We recommend providing your mobile number during checkout. This helps ensure smooth delivery. Please keep your mobile unblocked, as it can expedite the process further.

Delivery Times

The delivery timeline is divided into two phases:

  • Processing Time: Allow 2–7 business days for order verification, quality checks, and packaging. Processing time may vary depending on product categories and order volumes.

Special Processing for Premium Leather Items
Select genuine leather products may undergo additional finishing, conditioning, quality inspection, or preparation. Please allow 3–12 business days for processing before shipment. We believe in sending out only properly prepared items — every order is worth the wait.

  • Shipping Time: Expect delivery within 5–25 business days, depending on your selected shipping method and delivery address.

Total Delivery Days = Processing Time + Shipping Time

Estimated Shipping Time by Region

No matter where you are, Beckett Vale brings luxury to your doorstep:

  • United States: 6–12 business days
  • Canada: 8–17 business days
  • United Kingdom: 5–15 business days
  • European Union: 7–15 business days
  • Australia: 7–15 business days
  • Oceania (New Zealand): 7–15 business days
  • Rest of the World: 10–25 business days

Please allow an additional 3 weeks for preorder items beyond normal shipping times.

Note: All applicable customs duties and import taxes are the responsibility of the customer.

Factors Affecting Shipping

While we make every effort to ensure timely delivery, some external factors may occasionally cause delays, including:

  • Weather conditions – Extreme weather or natural disasters may disrupt logistics routes.
  • Holiday seasons – Global holidays and local festivals can cause temporary congestion.
  • Customs inspections – Random checks or import regulations may extend clearance time.
  • Logistics disruptions – Strikes, port congestion, or international flight delays.
  • Carrier performance – Tracking updates and timelines depend on the carrier’s local operations.

Despite these variables, we’ll always keep you informed with the latest available tracking information.

Lost or Stolen Packages

If you suspect your package is lost or stolen, or if it's marked as delivered but hasn't arrived, please contact us within 10 days to initiate a claim. We’ll guide you through the carrier’s claim process. Claims may take up to 30 days to resolve, depending on the carrier’s procedures.

Please note: When a package is confirmed as delivered by the carrier, Beckett Vale will review the available tracking and claim information before determining the appropriate resolution. Refunds, credits, or replacements will be provided where required by applicable law or where the carrier confirms loss or misdelivery.

Out of Stock Items

If any item in your order is temporarily unavailable, available items may be shipped separately. We’ll notify you by email regarding the status of the remaining item or items.

Shipping Costs

We offer straightforward, value-based shipping:

  • Orders valued at $150 or less: $8.95 flat-rate shipping
  • Orders valued over $150: FREE SHIPPING

Please note: Certain heavy, oversized, or specially handled items may incur additional shipping charges where disclosed on the relevant product page or at checkout.

Address Changes

Customers are responsible for providing the correct shipping address at checkout. Please contact us as soon as possible if an address needs to be changed or corrected. We cannot guarantee that a change can be made after an order has entered processing or been dispatched, and we will not be responsible for orders shipped to an incorrect address provided by the customer, except where required by applicable law.

Thank You for Choosing Beckett Vale

Every order is handled with care, ensuring that your unboxing feels like a luxury experience. We appreciate your trust and look forward to serving you again soon.